Patient Services Assistant – Front Desk & Admin

Operose Health Ltd; Silver End; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Annual leave 27 days plus bank hols (p

Learning management system access

Annual formative clinical assessments

Car benefit scheme — EVs

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health Ltd invites applications for a Receptionist/Administrator at Silver End Surgery. The role is 20 hours per week (Mon, Tue, Thu, Fri) with a salary of £25,838 (£13.25/hour).

The post supports front-desk activities, patient record keeping, and coordination with the primary care team. NHS experience is welcome but not essential; basic PC skills are required, including Word and Excel.

Qualifications

• Reception or customer care experience is essential.
• Excellent communicator, both spoken and written.
• Basic PC skills including Word, Excel and email.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team; manage appointment requests and signpost patients to services; maintain patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests.
• Using other information systems to support efficient workflow processes.

Skills

Reception or customer care experience

Excellent communicator (spoken and wri

Tools

Word

Excel

Email

Job description

Operose Health Ltd invites applications for a Receptionist/Administrator at Silver End Surgery. The role is 20 hours per week (Mon, Tue, Thu, Fri) with a salary of £25,838 (£13.25/hour).

The post supports front-desk activities, patient record keeping, and coordination with the primary care team. NHS experience is welcome but not essential; basic PC skills are required, including Word and Excel.