Patient Services Care Co-Ordinator

DMC Healthcare; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Services Care Co-Ordinator. This role is essential for providing an excellent experience to patients, acting as the first point of contact for queries and appointment bookings. With a commitment to quality care and a strong foundation in the NHS, the organization is poised to make a significant impact in the healthcare sector. If you are passionate about helping others and ensuring patient satisfaction, this opportunity is perfect for you.

Qualifications

• Strong customer service orientation and communication skills.
• Ability to manage appointment bookings and patient queries.

Responsibilities

• Ensure a smooth and positive experience for patients.
• Assist with appointment bookings and maintain patient information.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Job description

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Description

As a Patient Services Care Co-Ordinator, you’ll be a vital part of our team, ensuring a smooth and positive experience for our patients. You will be the first point of contact, assisting with appointment bookings, queries, and ensuring patient information is up-to-date.

Key Responsibilities

DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, radiology reporting, in-sourced routine endoscopy services and MSK community services to the NHS.

We believe that everyone should have the opportunity to achieve healthier outcomes.

Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare currently works with 30+ NHS organisations and other partners, treating over 100,000* patients each year.

With NHS waiting list pressures, workforce shortages and unprecedented demand, we want to help. We support capacity deficits with a firm eye on quality and robust clinical governance.

Find out more: https://dmchealthcare.co.uk

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care