Patient Services Advisor - Tranent Medical...

NHS Scotland; Tranent; Remote; GBP 18,000 - 22,000; Part time

Job summary

NHS Scotland Tranent Medical Practice is seeking a Patient Services Advisor (Medical Receptionist) to join our team on a 20-hour-per-week basis. The role covers patient navigation, administrative and reception duties that support GPs and provide high-quality patient care.

The successful candidate will have excellent communication and organisational skills, a courteous manner, and the ability to stay calm under pressure. Full training will be provided.

Qualifications

• Excellent communication and organisational skills.
• Previous experience of working within a medical/practice setting would be an advantage, but not essential as full training will be given.

Responsibilities

• Patient navigation, administrative and reception duties to support GPs and clinical staff.
• Work patterns: 20 hours per week, Tue and Wed 08:05–18:05.

Job description

PATIENT SERVICES ADVISOR (Medical Receptionist)

This is a 20-hour per week post, based at Tranent Medical Practice.

Working pattern – Tuesday and Wednesday (0805-1805 hrs)

About Us

We are a large and progressive Medical Practice based in Tranent, an expanding East Lothian town, just 12 miles from central Edinburgh. We are seeking an enthusiastic individual to join our friendly and supportive Practice Team. You will join the practice team consisting of Patient Care Advisors, Clinical PAs, Medical Secretary, Clinical Coders, Reception Manager, GPs, Practice Nurses and Health Care Assistants. Practice opening hours are 8.00am-6.00pm Monday-Friday.

About The Role

Our Patient Services Advisors (Medical Receptionists) play a key role in the practice. The successful candidate will be required to perform a range of duties that include patient navigation, administrative and reception duties that support the GP's to provide excellent health care to our patients with good communication skills, excellent telephone manner and a positive approach to dealing with patients when under pressure.

Applicants should have excellent communication and organisational skills with a courteous and friendly approach.

Previous experience of working within a practice setting would be an advantage, but not essential as full training will be given.

For any informal enquiries, please contact Elaine Wilson, Reception Manager on 0300 790 6277 or [e-mail]