Patient Services Administrator – Private Healthcare

Circle Health Group; Glasgow; Hybride; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family hospital discounts

Family friendly policies

Non-contributory life insurance

Staff engagement hub

Wellbeing resources

Employee recognition programmes

Résumé du poste

Ross Hall Hospital in Glasgow is seeking a Patient Administrator to join Circle Health Group. The role is full-time, 37.5 hours per week, with a salary up to £25,525 per year, depending on experience, training and qualification.

You will support the patient journey, process bookings, manage mail, and ensure health and safety and mandatory training are completed. Private healthcare benefits and a comprehensive staff programme accompany this position.

Qualifications

• Maths and English GCSE A-C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsabilités

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.
• Comply with all relevant mandatory training.

Connaissances

PC proficiency

Software systems

Healthcare admin experience

Formation

Maths, English GCSE A-C or equivalent

Description du poste

Ross Hall Hospital in Glasgow is seeking a Patient Administrator to join Circle Health Group. The role is full-time, 37.5 hours per week, with a salary up to £25,525 per year, depending on experience, training and qualification.

You will support the patient journey, process bookings, manage mail, and ensure health and safety and mandatory training are completed. Private healthcare benefits and a comprehensive staff programme accompany this position.