Patient Services Administrator – 6 Month FTC

Circle Health Group; Birmingham; Hybride; GBP 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub

Résumé du poste

Circle Rehabilitation, part of Circle Health Group, is seeking a Patient Administrator to join the Administration team on a 6-month fixed-term contract. This full-time role is 37.5 hours per week with a flexible shift pattern, based in Birmingham.

You will support the patient journey, manage bookings and mail, and uphold service standards. Applicants should have Maths and English GCSEs (A–C), PC proficiency, and private healthcare admin experience is beneficial.

Qualifications

• Maths, English GCSE at grades A to C or equivalent
• Proficient in the use of a PC, including software and systems
• Previous administration experience in a private healthcare environment would be beneficial

Responsabilités

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a professional and standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, staff and contractors.

Connaissances

PC proficiency

Customer service

Formation

Maths & English GCSE (A-C)

Description du poste

Circle Rehabilitation, part of Circle Health Group, is seeking a Patient Administrator to join the Administration team on a 6-month fixed-term contract. This full-time role is 37.5 hours per week with a flexible shift pattern, based in Birmingham.

You will support the patient journey, manage bookings and mail, and uphold service standards. Applicants should have Maths and English GCSEs (A–C), PC proficiency, and private healthcare admin experience is beneficial.