Patient Services Administrator

The Pharmaxo Group; Corsham; On-site; GBP 22,000 - 26,000; Full time

Job summary

The Pharmaxo Group in Corsham, United Kingdom, is seeking a patient services coordinator to be the first point of contact for patients. You will schedule deliveries and nurse visits with empathy, maintain meticulous records, and handle confidential patient data with the utmost discretion.

You will also manage patient queries, connect healthcare professionals with the appropriate department, and oversee prescription logistics to ensure timely medication delivery.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Commitment to data protection and patient confidentiality.
• Ability to manage time effectively and follow procedures.

Responsibilities

• Be the first point of contact for patients, scheduling deliveries and nurse visits with empathy and efficiency.
• Maintain meticulous records and handle sensitive patient data with confidentiality.
• Navigate patient queries and healthcare professional inquiries, connecting them with the right department.
• Manage prescription logistics to ensure timely delivery of medications.

Skills

Communication skills

Attention to detail

Data protection

Patient confidentiality

Time management

Computer literacy

Process adherence

Tools

Computer literacy

Job description

As a pivotal part of our team, you will:

• Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
• Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
• Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
• Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.

We believe in nurturing talent and are keen on individuals who bring:

• Exceptional communication skills and a keen eye for detail.
• A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
• The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
• Self-motivation and a desire to contribute positively to patient experiences, learn new skills and take on new challenges.
• People with bright ideas who can help us improve our service., You must be computer literate and have excellent communication skills. Have the ability to follow processes and procedures.

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