Patient Safety Lead: Incident Management & Risk Governance

The Hospital Of St John & St Elizabeth; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Private healthcare

27 days annual leave

Blue Light Card discounts

Interest-free season ticket loans

Cycle to work scheme

Eye care vouchers

Staff gym

Refer a Friend

Career progression

Job summary

The Hospital Of St John & St Elizabeth is seeking a dedicated Patient Safety Lead to support risk management, coordinate incident investigations and contribute to policies and audits within the Clinical Governance team in London. You will gather and analyse safety data, identify trends and implement improvements to enhance patient outcomes, with strong organisational skills and a collaborative approach.

Joining us offers a supportive, development‑oriented environment with a wide range of

Qualifications

• Educated to degree level or equivalent professional training, qualification or experience.
• Patient Safety Syllabus training Levels 1 and 2, or willingness to complete on appointment.
• Experience of incident management in a UK healthcare setting.
• Experience of undertaking or supporting patient safety investigations or learning responses.
• Experience of using an incident and risk management system such as Datix.
• Experience of analysing data and producing reports for governance meetings or committees.
• Experience of supporting Duty of Candour or involving patients and families following incidents.
• Understanding of human factors and systems thinking in patient safety.

Responsibilities

• Manage the day-to-day incident management process on Datix, ensuring incidents are reviewed and allocated promptly.
• Undertake a daily review of newly reported incidents for escalation.
• Ensure incidents are recorded on the national LFPSE service and external notifications are submitted on time.
• Monitor open incidents and follow up overdue actions.
• Support staff after incidents and promote a just, restorative culture.
• Manage safety alerts via CAS and ensure timely actions and evidence of compliance.
• Analyse incident data to identify trends using SPC and other methods.
• Develop and deliver patient safety training including Datix and Duty of Candour.

Skills

Risk management

Incident investigations

Data analysis

Training delivery

Collaboration

Education

Degree level or equivalent

PS syllabus Levels 1 & 2

Tools

Datix system

LFPSE reporting

CAS alerts

SPC analytics

Job description

The Hospital Of St John & St Elizabeth is seeking a dedicated Patient Safety Lead to support risk management, coordinate incident investigations and contribute to policies and audits within the Clinical Governance team in London. You will gather and analyse safety data, identify trends and implement improvements to enhance patient outcomes, with strong organisational skills and a collaborative approach.

Joining us offers a supportive, development‑oriented environment with a wide range of