Patient Safety Administrator

Royal Devon University Healthcare NHS Foundation Trust; Exeter; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

NHS Pension

Cycle to work

Salary sacrifice nursery

Staff discounts

Flexible working

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a Patient Safety Administrator to provide comprehensive administrative support to the Patient Safety Team, coordinating meetings, producing reports, maintaining databases and supporting investigations. The role also supports the QAT programme, manages CQAT inboxes, and shares dashboard outputs with stakeholders.

The fixed-term position runs until 31 March 2027 and is primarily remote/home-based, with initial on-site induction at

Qualifications

• Highly organised, proactive and passionate about improving healthcare.
• Strong administrative abilities supporting patient safety, governance and quality improvement activities.
• Excellent coordination, communication and multi-priority management in a fast-paced environment.

Responsibilities

• Coordinate meetings and events for the Patient Safety Team.
• Produce reports and documentation, maintain databases and systems.
• Support investigations and contribute to safety improvement programmes.
• Manage the CQAT inbox and coordinate QAT schedules.
• Prepare information packs for new assessments and upload survey outputs to BI tools.
• Distribute QAT dashboard results to stakeholders.

Skills

Organisational skills

Proactive

Problem-solving

Job description

Join Our Patient Safety Team and Make a Difference Every Day

Are you highly organised, proactive, and passionate about improving healthcare? We are looking for a motivated Patient Safety Administrator to join our dynamic Patient Safety Team and play a vital role in supporting work that helps keep patients safe across the Trust. The role provides comprehensive administrative support across the Patient Safety Team ensuring the smooth delivery of key patient safety, governance and quality improvement activities.

This is a varied and rewarding position where no two days are the same. You will work alongside specialist patient safety teams, clinical leaders and corporate colleagues, coordinating meetings and events, producing reports and documentation, maintaining databases and systems, supporting investigations, and helping to deliver major patient safety initiatives and improvement programmes.

The postholder will also play a key role in supporting the Trust's Quality Assessment Tool (QAT) Programme. Responsibilities include managing and actioning the CQAT inbox, coordinating QAT schedules, preparing information packs for new assessments, maintaining SmartSurvey questionnaires, uploading survey outputs to Business Intelligence reporting tools, and distributing QAT dashboard results to stakeholders.

More detail about the role

This is a fixed-term position until 31 March 2027. The role is primarily remote/home-based, offering flexibility and work-life balance. However, applicants should note that initial training and induction will be undertaken on-site at the Royal Devon & Exeter Hospital (Wonford) to ensure successful integration into the team and systems.

We're looking for someone who thrives in a fast-paced environment, enjoys problem-solving, has excellent organisational skills and can confidently manage multiple priorities. In return, you'll gain valuable experience within a forward-thinking patient safety service, work with passionate and supportive colleagues, and make a direct contribution to improving outcomes for patients, staff and services across the Trust.

Working Pattern:20.5 hours per week over four or five days per week (Monday - Friday).

Interview Date:To Be Confirmed (In person at the RD&E Wonford).

Please note, this is a fixed term contract until 31/03/2027. For current NHS employees this post could be a secondment opportunity.

For further information please contact:Emily Chave, Patient Safety Admin Manager via email at [e-mail]. A telephone conversation/virtual call can also be arranged via this email address.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

• Salary Band 3: £25,760- £27,476 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-75041-14607
• Contract Type Fixed Term
• Closing Date 30 October, 2026
• Job Category Administration