Patient Pathways & Appointments Co-ordinator

Mid Yorkshire Teaching NHS Trust; Wrenthorpe; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mid Yorkshire Teaching NHS Trust is seeking an Appointments and Referrals Co-ordinator to support Cardiac, Respiratory and Sleep Services with administrative and coordination duties.

You will navigate multiple systems (PAS, electronic referrals, patient records, order communications, digital call handling) while interacting with patients to ensure timely scheduling and efficient care pathways. Experience with Excel and strong organisational skills are essential.

Qualifications

• Experience using hospital PAS and referral systems.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail when inputting data.
• Knowledge of outpatient pathways and NHS targets.

Responsibilities

• Provide administrative and coordination support to Cardiac Physiology, Respiratory Physiology and Sleep Services.
• Book, cancel and rearrange appointments in line with the Trust's Patient Access Policy.
• Extract and filter patients from the New Waiters and Follow-Up PTL to meet clinical priority and national targets.
• Work with multidisciplinary teams to keep outpatient clinics utilised to optimum levels.
• Assist in managing multiple computer screens while speaking with patients.

Skills

PAS navigation

Electronic referral system

Patient records handling

MS Excel

Multi-tasking

Communication skills

Tools

Patient Administration System (PAS)

Electronic referral system

Order communication system

Digital call handling system

Job description

Mid Yorkshire Teaching NHS Trust is seeking an Appointments and Referrals Co-ordinator to support Cardiac, Respiratory and Sleep Services with administrative and coordination duties.

You will navigate multiple systems (PAS, electronic referrals, patient records, order communications, digital call handling) while interacting with patients to ensure timely scheduling and efficient care pathways. Experience with Excel and strong organisational skills are essential.