Patient Pathway Navigator

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 21,000 - 25,000; Full time

Job summary

The post holder will provide primary administrative support to consultants and clinicians, including booking follow up appointments, correspondence support and other administrative duties as required and as directed by the Team leader/ASM on a day-to-day basis according to service.

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience.

Qualifications

• Experience in NHS administration or similar setting.
• Strong data entry and confidentiality.
• Good communication and customer care.

Responsibilities

• Book follow up appointments and manage patient correspondence.
• Support RTT/pathway management and update patient records.
• Liaise with clinical staff, patients and carers to resolve queries and maintain data quality.

Job description

The post holder will provide primary administrative support to consultants and clinicians, including booking follow up appointments, correspondence support and other administrative duties as required and as directed by the Team leader/ASM on a day-to-day basis according to service.

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience.