Haematology Patient Pathway Navigator

Manchester University NHS Foundation Trust; Wythenshawe; On-site; GBP 26,000 - 34,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Patient Pathway Coordinator for Haematology to support the management of patients’ pathways from referral to discharge. The role involves acting as the main administrative contact, working within a multi-disciplinary team, and ensuring smooth coordination across services and sites.

The post holder will maintain high satisfaction levels for patients and clinicians, follow SOPs, and contribute to a consistent approach across the Trust.

Qualifications

• Provide administrative support for the patient pathway from referral to discharge.
• Ensure high levels of patient and clinician satisfaction by being a clear, accessible point of contact.
• Adhere to SOPs and policies describing how functions are carried out and timescales to be met.

Responsibilities

• In-depth validation on patients.
• Daily usage of Hive.
• Monitor outcomes and complete outstanding items.
• Add to tracker for diagnostics and report scheduling.
• Provide reception for lunch breaks, annual leave or sickness.
• Double check patient clinic letters.

Skills

In-depth patient validation

Tools

Hive

Job description

Manchester University NHS Foundation Trust is seeking a Patient Pathway Coordinator for Haematology to support the management of patients’ pathways from referral to discharge. The role involves acting as the main administrative contact, working within a multi-disciplinary team, and ensuring smooth coordination across services and sites.

The post holder will maintain high satisfaction levels for patients and clinicians, follow SOPs, and contribute to a consistent approach across the Trust.