Patient Pathway Navigator - Flexible NHS Role

NHS Scotland; Kirkcaldy; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Job summary

NHS Scotland invites applications for a Patient Pathway Navigator to join the Gastroenterology CNS Team based in Fife. The role supports cross-cover for the Pathway Navigator, aiming to improve throughput and ensure patients access investigations and treatment promptly.

The successful candidate will work with MDTs, clinics and administrative staff to streamline pathways and meet national targets, with flexible working options and a commitment to patient-centered care.

Qualifications

• Experience in multidisciplinary teams and managing complex administrative processes.
• Strong communication and interpersonal skills.
• Proficient in IT systems and data entry.
• Ability to work independently and prioritise tasks under pressure.
• Desirable: knowledge of Gastroenterology services and NHS databases.

Responsibilities

• Provide administrative support across patient pathways including IBD, liver disease, PEG.
• Maintain and update pathway databases and coordinate MDT meetings.
• Liaise with patients, clinicians and multidisciplinary teams to ensure timely progression through care pathways.
• Identify and upscale delays to support service improvement and meet national and local targets.

Skills

Multidisciplinary teamwork

Communication skills

IT systems & data entry

Independent working

Job description

NHS Scotland invites applications for a Patient Pathway Navigator to join the Gastroenterology CNS Team based in Fife. The role supports cross-cover for the Pathway Navigator, aiming to improve throughput and ensure patients access investigations and treatment promptly.

The successful candidate will work with MDTs, clinics and administrative staff to streamline pathways and meet national targets, with flexible working options and a commitment to patient-centered care.