Patient Pathway Navigator AA

NHS Scotland; Kirkcaldy; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Job summary

NHS Scotland invites applications for a Patient Pathway Navigator to join the Gastroenterology CNS Team based in Fife. The role supports cross-cover for the Pathway Navigator, aiming to improve throughput and ensure patients access investigations and treatment promptly.

The successful candidate will work with MDTs, clinics and administrative staff to streamline pathways and meet national targets, with flexible working options and a commitment to patient-centered care.

Qualifications

• Experience in multidisciplinary teams and managing complex administrative processes.
• Strong communication and interpersonal skills.
• Proficient in IT systems and data entry.
• Ability to work independently and prioritise tasks under pressure.
• Desirable: knowledge of Gastroenterology services and NHS databases.

Responsibilities

• Provide administrative support across patient pathways including IBD, liver disease, PEG.
• Maintain and update pathway databases and coordinate MDT meetings.
• Liaise with patients, clinicians and multidisciplinary teams to ensure timely progression through care pathways.
• Identify and upscale delays to support service improvement and meet national and local targets.

Skills

Multidisciplinary teamwork

Communication skills

IT systems & data entry

Independent working

Job description

We are seeking a motivated and enthusiastic Patient Pathway Navigator to join our dynamic Gastroenterology CNS Team at NHS Fife.

This post has been created to support and cross-cover the existing Pathway Navigator role, directly supporting our Clinical Nurse Specialists. The successful candidate will play a vital role in improving clinical throughput and ensuring patients receive timely access to investigations and treatment.

Key Responsibilities

• Provide administrative support across key patient pathways including IBD, liver disease, PEG.
• Maintain and update pathway databases and coordinate MDT meetings.
• Liaise with patients, clinicians, and multidisciplinary teams to ensure smooth and timely progression through care pathways.
• Identify and upscale delays to support service improvement and meet national and local targets.

Essential Criteria

• Experience working in multidisciplinary teams and managing complex administrative processes.
• Strong communication and interpersonal skills.
• Proficient in IT systems and data entry.
• Ability to work independently and prioritise tasks under pressure.

Desirable

• Knowledge of Gastroenterology services and NHS databases.

Experience Within Acute Hospital Setting Or Primary Care.

This is an exciting opportunity to contribute to a forward-thinking service that values innovation, teamwork, and patient-centred care.

Informal Enquiries: Please contact Leanne Maxwell, Lead ACNS Gastroenterology [e-mail]

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be foundhere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.