Patient Pathway Manager (CAT 1 ENT, Maxillofacial & Plastic Surgery)

Royal Berkshire Nhs Foundation Trust; Henley-on-Thames; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Royal Berkshire NHS Foundation Trust is recruiting for a Band 6 Patient Pathway Manager to support the Directorate Senior Management Team in operational service management and ensure high-quality, patient-centred care. The role involves leading the day-to-day management of patient pathways and managing administrative processes.

You will monitor performance targets, escalate risks, and contribute to strategic planning while providing direct line management to staff, including workforce

Qualifications

• Experience in managing healthcare services and patient pathways.
• Proven ability to lead teams and manage performance targets.
• Strong leadership and staff development skills.

Responsibilities

• The Patient Pathway Manager supports the Directorate Senior Management Team in operational management.
• Leads day-to-day management of patient pathways and oversees administrative processes.
• Monitors performance targets and escalates risks affecting service delivery.
• Implements standard operating procedures and supports service improvements and strategic planning.
• Provides direct line management to staff including workforce planning, rota management, annual leave, sickness absence, recruitment, appraisals, mandatory training and development.

Skills

Staff management

Operational management

Leadership

Performance monitoring

Workforce planning

Rota management

Staff development

Job description

Band 6 Patient Pathway Manager (CAT Team 1 - ENT, Maxillofacial & Plastic Surgery)

Shift patterns: Monday - Friday between 07:45 - 17:00.

Cross-county cover will be required at Townlands Hospital, Henley on Thames and Royal Berkshire Hospital, Reading.

The Patient Pathway Manager supports the Directorate Senior Management Team in the operational management of services, ensuring the delivery of high-quality, patient-centred care.

Staff management and operational experience are essential to this role due to the responsibility for managing teams, maintaining service delivery, overseeing patient pathways, and ensuring national performance standards and operational targets are achieved., The role operates autonomously, leading the day-to-day management of patient pathways, overseeing administrative processes, monitoring performance targets, and escalating risks that may impact service delivery. The post holder is responsible for implementing standard operating procedures, supporting service improvements, and contributing to strategic planning. In addition, the role provides direct line management to staff, including workforce planning, rota management, annual leave, sickness absence, recruitment, appraisals, mandatory training, and staff development. This leadership role is essential in maintaining effective service delivery, achieving performance standards, supporting staff well being, and ensuring patients receive timely and safe care throughout their pathway.

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values: Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.