Patient Pathway Manager

Royal Berkshire Nhs Foundation Trust; Henley-on-Thames, Reading; On-site; GBP 32,000 - 45,000; Full time

Job summary

The Royal Berkshire NHS Foundation Trust is recruiting for a Band 6 Patient Pathway Manager covering CAT Team 1 in ENT, maxillofacial and plastic surgery. The role requires autonomous leadership of daily patient pathways, staff management, and delivery of high-quality, patient-centred care across sites including Townlands Hospital and Royal Berkshire Hospital.

Key responsibilities include workforce planning, rota management, appraisals, mandatory training, and escalation of risks affecting

Qualifications

• Staff management or equivalent experience/qualification
• Data quality management
• Operational role experience, Trouble shooting EPR issues

Responsibilities

• Lead day-to-day management of patient pathways and oversee administrative processes
• Monitor performance targets and escalate risks that may impact service delivery
• Implement standard operating procedures and support service improvements
• Direct line management including workforce planning, rota management and staff development

Skills

Staff management

Data quality management

Operational experience

Trouble shooting EPR issues

Education

Degree or equivalent qualification

Job description

Band 6 Patient Pathway Manager (CAT Team 1 - ENT, Maxillofacial & Plastic Surgery) Shift patterns: Monday - Friday between 07:45 - 17:00. Cross-county cover will be required at Townlands Hospital, Henley on Thames and Royal Berkshire Hospital, Reading. The Patient Pathway Manager supports the Directorate Senior Management Team in the operational management of services, ensuring the delivery of high-quality, patient-centred care. Staff management and operational experience are essential to this role due to the responsibility for managing teams, maintaining service delivery, overseeing patient pathways, and ensuring national performance standards and operational targets are achieved., The role operates autonomously, leading the day-to-day management of patient pathways, overseeing administrative processes, monitoring performance targets, and escalating risks that may impact service delivery. The post holder is responsible for implementing standard operating procedures, supporting service improvements, and contributing to strategic planning. In addition, the role provides direct line management to staff, including workforce planning, rota management, annual leave, sickness absence, recruitment, appraisals, mandatory training, and staff development. This leadership role is essential in maintaining effective service delivery, achieving performance standards, supporting staff well being, and ensuring patients receive timely and safe care throughout their pathway., Please refer to the attached Job Description and Person Specification for further details of the job role.

• Staff management or equivalent experience/qualification, Educated to degree or equivalent experience/qualification, Supervisory experience of administrative staff
• Data quality management
• Operational role experience, Trouble shooting EPR issues
• Knowledge of CAT patient pathwaysReading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good. Our Trust "CARE" values: Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.