Patient Pathway Lead — Booking & Coordination (NHS)

Frimley Health NHS Foundation Trust; Camberley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working patterns

Career development opportunities

Job summary

Frimley Health NHS Foundation Trust is seeking a Band 5 Patient Pathway Coordinator to join the team at Frimley Park Hospital, with occasional cover at other sites. You will oversee the day-to-day management of the specialty administrative team and supervise clinical administrative staff to ensure efficient patient pathways.

You will monitor the Patient Tracking List (PTL) and work queues to ensure NHS waiting time targets and local standards are met, while delivering a high-quality,

Qualifications

• Experience in managing administrative teams in a healthcare setting.

Responsibilities

• Oversee day-to-day management of the specialty administrative team and supervise clinical administrative staff.
• Monitor the Patient Tracking List (PTL) and work queues to ensure patient progression through pathways.
• Ensure booking processes are delivered effectively and resources are used to maximise capacity.
• Support service managers and lead on improving efficiency and patient access within the directorate.
• Maintain professional and customer-focused service throughout the patient care journey.

Job description

Frimley Health NHS Foundation Trust is seeking a Band 5 Patient Pathway Coordinator to join the team at Frimley Park Hospital, with occasional cover at other sites. You will oversee the day-to-day management of the specialty administrative team and supervise clinical administrative staff to ensure efficient patient pathways.

You will monitor the Patient Tracking List (PTL) and work queues to ensure NHS waiting time targets and local standards are met, while delivering a high-quality,