Patient Pathway Coordinator 18 Week RTT Focus

Bedfordshire Hospitals; England; On-site; GBP 21,000 - 32,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a Patient Pathway Coordinator to support clinicians and service managers in delivering efficient patient care within the 18-week pathway framework.

You will serve as a flexible administrative resource, maintaining targets, updating managers weekly, and ensuring high-quality data across IT systems, while coordinating clinics and patient journeys across Bedfordshire's two main sites.

Qualifications

• Experience in NHS administration or health service setting.
• Proven ability to manage waiting time targets and data quality.
• Familiarity with IT systems used for patient pathways.
• Excellent communication with colleagues at all levels.

Responsibilities

• Ensure efficient department administration and responsive service.
• Understand and maintain 18-week wait targets.
• Provide weekly pathway updates to Service Managers.
• Monitor pathway data quality using Trust IT systems.
• Validate 18-week RTT PTLs and act to prevent breaches.
• Keep Trust systems updated with pathway status.
• Liaise with internal/external teams to expedite patient journeys.
• Identify and raise clinic capacity issues; adjust service rota.
• Book patients and assist in setting up or cancelling clinics.

Skills

Keyboard skills

Communication skills

Education

GCSE English & Maths

RSA II typing

NVQ 3 in administration

Tools

IPM

Mediviewer

Bighand

ICE

Job description

Bedfordshire Hospitals NHS Foundation Trust is seeking a Patient Pathway Coordinator to support clinicians and service managers in delivering efficient patient care within the 18-week pathway framework.

You will serve as a flexible administrative resource, maintaining targets, updating managers weekly, and ensuring high-quality data across IT systems, while coordinating clinics and patient journeys across Bedfordshire's two main sites.