Patient-Focused Ward Dining Host

Horder Healthcare; East Grinstead; On-site; GBP 14,000 - 18,000; Full time

Job summary

Horder Healthcare is seeking a Ward Host to join our catering team, delivering a friendly and professional food and beverage service to patients, visitors and staff. You will manage orders, liaise with kitchen, prep meal trays, and ensure dietary and allergen needs are met to enhance patient experience.

The role emphasizes teamwork, flexibility across shifts, and a commitment to high standards of care in a hospital setting.

Qualifications

• Experience in catering, hospitality or healthcare settings.
• Food Safety Level 2 qualification (or willingness to complete training provided by us).
• Knowledge of safeguarding for children and vulnerable adults.
• Basic Microsoft Office skills, including Outlook, Word and Excel.
• Awareness of food allergies and dietary requirements.

Responsibilities

• Taking and recording food and beverage orders from patients, visitors and staff.
• Liaising with the kitchen team to ensure orders are prepared accurately.
• Preparing meal trays and beverage trolleys.
• Serving food and drinks to high standards of customer care.
• Supporting the preparation of sandwiches, salads, and refreshments.
• Ensuring dietary and allergen requirements are correctly recorded and followed.
• Maintaining clean, hygienic and well-stocked serveries and dining areas.
• Restocking vending machines, counters and catering supplies.
• Assisting with washing up and maintaining catering equipment when required.
• Supporting patient satisfaction initiatives and helping to continually improve service.

Skills

Customer service

Team player

Flexibility

Food safety

Safeguarding knowledge

Microsoft Office

Allergen awareness

Education

Food Safety Level 2

Tools

Microsoft Office

Job description

Horder Healthcare is seeking a Ward Host to join our catering team, delivering a friendly and professional food and beverage service to patients, visitors and staff. You will manage orders, liaise with kitchen, prep meal trays, and ensure dietary and allergen needs are met to enhance patient experience.

The role emphasizes teamwork, flexibility across shifts, and a commitment to high standards of care in a hospital setting.