Ward Host

KIMS Hospital; Maidstone; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Free secure staff parking

Generous annual leave

Private health insurance

Pension scheme and life assurance

Annual flu vaccinations and free eye测试

Job summary

KIMS Hospital Maidstone is seeking a Ward Host to support patient comfort and the hospitality service in our Guest Services Team.

You will help with meal service, handle dietary requests, and work with ward and catering staff to deliver meals, monitor hygiene, and maintain a welcoming, patient-focused environment throughout the stay.

We value teamwork, proactive service, and a positive attitude, and offer a competitive salary, generous annual leave, private health insurance and parking.

Qualifications

• Experience in food service or hospitality is desirable but not essential.
• A food hygiene qualification is beneficial but not required.
• Excellent communication skills with a professional, caring approach.
• A team player with attention to detail and a proactive attitude.

Responsibilities

• Provide menus, take meal orders, and assist with dietary and allergen-related queries.
• Work closely with ward and catering staff to prepare and deliver meals and beverages.
• Maintain high food hygiene standards and adhere to safety guidelines.
• Record food temperatures and follow food safety procedures.
• Collaborate with colleagues to provide excellent patient care.

Skills

Customer service

Communication skills

Hygiene standards

Team player

Attention to detail

Job description

As a Ward Host, you will play a vital role in creating a positive and comfortable environment for our patients. You will support meal service, assist with dietary requirements, and ensure patients feel cared for throughout their stay.,

• Provide menus, take meal orders, and assist with dietary and allergen-related queries.
• Work closely with ward and catering staff to prepare and deliver meals and beverages.
• Maintain high food hygiene standards and adhere to safety guidelines.
• Record food temperatures and follow food safety procedures.
• Collaborate with colleagues to provide excellent patient care., Take reassurance from knowing that your interviewer can often be as nervous as you. Be polite, honest and open, maintaining eye contact with them. Talk as clearly and confidently as you can and if you don't understand a question, ask for clarification. When answering, focus on positive experiences and be prepared to go into detail about your previous positions and your future aspirations.
  A passion for delivering outstanding customer service.
• Excellent communication skills with a professional and caring approach.
• High standards of hygiene and presentation.
• Experience in food service or hospitality is desirable but not essential.
• A food hygiene qualification is beneficial but not required.
• A team player with attention to detail and a proactive attitude.,
  KIMS Hospital, Maidstone, is Kent's largest independent hospital, dedicated to providing exceptional care. We are looking for a compassionate and customer-focused Ward Host to enhance the patient experience in our Guest Services Team.
• Competitive salary.
• Free secure staff parking.
• Generous annual leave.
• Private health insurance.
• Pension scheme and life assurance.
• Annual flu vaccinations and free eye tests.