Ward Host

Compass Group UK; Lincoln; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Learning and development opportunities

Job summary

Compass Group UK is seeking a Ward Host to join the Medirest Patient Dining team in a hospital environment. You will welcome patients, assist with meals and hydration, and support dietary and allergen queries to ensure optimal patient care.

The role emphasizes strong communication, teamwork and the ability to work under pressure in a healthcare setting. Training and a supportive development path are offered within the UK's largest catering employer.

Qualifications

• Customer-focused patient care experience preferred.
• Strong communication with patients, visitors and healthcare staff.
• Ability to work under pressure, both independently and in a team.
• Flexible attitude to meet business needs and shift patterns.
• Willingness to learn and go the extra mile for patients.

Responsibilities

• Provide menus and take patient orders, assisting with dietary queries.
• Prepare and deliver breakfasts, lunches and dinners for patients.
• Clear ward areas and wash up to ensure readiness for next service.
• Liaise with ward staff to meet patients’ needs promptly.
• Deliver high-quality patient care with a focus on service excellence.

Skills

Customer service

Communication

Teamwork

Hospital environment awareness

Job description

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!

A new opportunity has arisen for a Ward Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.

As a Ward Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference!

Key responsibilities:

• Provide menus, take orders from patients and support with all dietary and allergen queries.
• Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
• Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
• Liaise with ward staff to ensure patients' needs are met in a timely manner.
• Offer a great customer service by always putting the patient first.

Our ideal Ward Host will:

• Awareness of food & hygiene standards
• Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
• Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
• Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
• It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
• This position is subject to a Disclosure & Barring Service check; costs met by the employer.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2010/87734001/51989228/R/STC #Medirest Signature

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!