Ward Host

Horder Healthcare; East Grinstead; Presencial; GBP 14.000 - 18.000; Jornada completa

Descripción de la vacante

Horder Healthcare is seeking a Ward Host to join our catering team, delivering a friendly and professional food and beverage service to patients, visitors and staff. You will manage orders, liaise with kitchen, prep meal trays, and ensure dietary and allergen needs are met to enhance patient experience.

The role emphasizes teamwork, flexibility across shifts, and a commitment to high standards of care in a hospital setting.

Formación

• Experience in catering, hospitality or healthcare settings.
• Food Safety Level 2 qualification (or willingness to complete training provided by us).
• Knowledge of safeguarding for children and vulnerable adults.
• Basic Microsoft Office skills, including Outlook, Word and Excel.
• Awareness of food allergies and dietary requirements.

Responsabilidades

• Taking and recording food and beverage orders from patients, visitors and staff.
• Liaising with the kitchen team to ensure orders are prepared accurately.
• Preparing meal trays and beverage trolleys.
• Serving food and drinks to high standards of customer care.
• Supporting the preparation of sandwiches, salads, and refreshments.
• Ensuring dietary and allergen requirements are correctly recorded and followed.
• Maintaining clean, hygienic and well-stocked serveries and dining areas.
• Restocking vending machines, counters and catering supplies.
• Assisting with washing up and maintaining catering equipment when required.
• Supporting patient satisfaction initiatives and helping to continually improve service.

Conocimientos

Customer service

Team player

Flexibility

Food safety

Safeguarding knowledge

Microsoft Office

Allergen awareness

Educación

Food Safety Level 2

Herramientas

Microsoft Office

Descripción del empleo

Make a Difference to Every Patient's Stay

Are you a friendly, caring and customer-focused individual who enjoys helping others? We're looking for a Ward Host to join our dedicated catering team, providing an exceptional food and beverage service that helps create a positive experience for patients, visitors and staff.

In this rewarding role, you'll be at the heart of patient care, ensuring meals are delivered efficiently, dietary requirements are met, and every interaction reflects our commitment to outstanding service. No two days are the same, and you'll play an important part in helping patients feel comfortable and well cared for during their time with us.

What You'll Be Doing

• Taking and recording food and beverage orders from patients, visitors and staff
• Liaising with the kitchen team to ensure orders are prepared accurately
• Preparing meal trays and beverage trolleys
• Serving food and drinks to the highest standards of customer care
• Supporting the preparation of sandwiches, salads, cold starters and refreshments
• Ensuring dietary and allergen requirements are correctly recorded and followed
• Maintaining clean, hygienic and well-stocked serveries and dining areas
• Restocking vending machines, counters and catering supplies
• Assisting with washing up and maintaining catering equipment where required
• Supporting patient satisfaction initiatives and helping to continually improve our service

About You

We're looking for someone who is enthusiastic, approachable and enjoys working as part of a team.

• A positive and professional attitude
• Ability to work effectively within a team environment
• Flexibility to work a variety of shift patterns
• Food Safety Level 2 qualification (or a willingness to complete training provided by us)
• Experience within a catering, hospitality or healthcare setting
• Knowledge of safeguarding for children and vulnerable adults
• Basic Microsoft Office skills, including Outlook, Word and Excel
• Awareness of food allergies and dietary requirements

Why Join Us?

• Full training and ongoing support provided
• Opportunity to gain Food Safety and specialist catering training
• Work within a supportive and welcoming team
• Make a genuine difference to patients' wellbeing every day
• Be part of an organisation committed to delivering exceptional care and service