Patient-Focused Clinical Administration Coordinator

British Antarctic Surve; Arundel; On-site; GBP 24,000 - 32,000; Part time

Benefits offered by this job

Pension scheme

Annual leave

Education support

Bupa cover

Free parking

Gym discounts

EAP

Death in Service

Job summary

Southern Hospice Group is seeking a part-time clinical administrator to provide high quality administrative and secretarial support to hospice clinical and medical teams in Arundel. The role focuses on coordinating meetings, managing referrals, and maintaining confidential records to ensure smooth service delivery.

You will work with healthcare professionals, families and external contacts, supporting finance, stock and day-to-day admin while delivering compassionate customer service and

Responsibilities

• Providing a welcoming first point of contact for patients, families and healthcare professionals.
• Scheduling and coordinating meetings, attendees, agendas, paperwork, room bookings and notes.
• Input and coordinate the referral process to the hospice and internal services.
• Maintaining confidential electronic records and handling GDPR-sensitive information.
• Manage the flow of clinical and non-clinical documentation within the hospice.
• Supporting finance processes, stock management and day-to-day operational administration.
• Providing excellent customer service and resolving queries with professionalism and empathy.
• Contributing to service improvements and ensuring compliance with policies.

Job description

Southern Hospice Group is seeking a part-time clinical administrator to provide high quality administrative and secretarial support to hospice clinical and medical teams in Arundel. The role focuses on coordinating meetings, managing referrals, and maintaining confidential records to ensure smooth service delivery.

You will work with healthcare professionals, families and external contacts, supporting finance, stock and day-to-day admin while delivering compassionate customer service and