Clinical Administration & Patient Care Coordinator

Southern Hospice Group; Chichester; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Company pension scheme or NHS pension

35 days annual leave

On-site education support

Bupa access

Free parking

Gym membership discounts

Employee Assistance Programme

Death in Service

Job summary

Southern Hospice Group is seeking a clinical administrator to provide high quality administrative and secretarial support to the hospice clinical and medical teams, ensuring the smooth operation of the service. You will coordinate an efficient support provision for both your immediate team and wider Group teams.

Responsibilities include welcoming patients and professionals, scheduling meetings, coordinating referrals, maintaining confidential records, and ensuring GDPR compliance while

Qualifications

• Experience in high quality administrative and secretarial support.

Responsibilities

• Providing a welcoming first point of contact for patients, families and healthcare professionals.
• Scheduling and coordinating meetings, attendees, agendas and paperwork, room bookings, and providing relevant support to meetings including taking notes for agreement and circulation.
• Input and coordinate the referral process to the hospice and internal services.
• Maintaining confidential electronic records and handling sensitive information in line with GDPR.
• Manage the flow of clinical and non-clinical documentation within the hospice.
• Supporting finance processes, stock management and day-to-day operational administration.
• Providing excellent customer service and resolving queries with professionalism and empathy.
• Contributing to service improvements and ensuring compliance with organisational policies and procedures.

Job description

Southern Hospice Group is seeking a clinical administrator to provide high quality administrative and secretarial support to the hospice clinical and medical teams, ensuring the smooth operation of the service. You will coordinate an efficient support provision for both your immediate team and wider Group teams.

Responsibilities include welcoming patients and professionals, scheduling meetings, coordinating referrals, maintaining confidential records, and ensuring GDPR compliance while