clinical administrator

Southern Hospice Group; Chichester; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Company pension scheme or NHS pension

35 days annual leave

On-site education support

Bupa access

Free parking

Gym membership discounts

Employee Assistance Programme

Death in Service

Job summary

Southern Hospice Group is seeking a clinical administrator to provide high quality administrative and secretarial support to the hospice clinical and medical teams, ensuring the smooth operation of the service. You will coordinate an efficient support provision for both your immediate team and wider Group teams.

Responsibilities include welcoming patients and professionals, scheduling meetings, coordinating referrals, maintaining confidential records, and ensuring GDPR compliance while

Qualifications

• Experience in high quality administrative and secretarial support.

Responsibilities

• Providing a welcoming first point of contact for patients, families and healthcare professionals.
• Scheduling and coordinating meetings, attendees, agendas and paperwork, room bookings, and providing relevant support to meetings including taking notes for agreement and circulation.
• Input and coordinate the referral process to the hospice and internal services.
• Maintaining confidential electronic records and handling sensitive information in line with GDPR.
• Manage the flow of clinical and non-clinical documentation within the hospice.
• Supporting finance processes, stock management and day-to-day operational administration.
• Providing excellent customer service and resolving queries with professionalism and empathy.
• Contributing to service improvements and ensuring compliance with organisational policies and procedures.

Job description

The purpose of the clinical administrator is to provide high quality administrative and secretarial support to the hospice clinical and medical teams to ensure the smooth and efficient operation of the service. Working collaboratively and liaising with healthcare professionals, families, and external contacts you will be key in providing a professional and compassionate service provision. You will manage and coordinate an efficient support provision for both your immediate team and wider Group teams. You'll be

• Providing a welcoming first point of contact for patients, families and healthcare professionals.
• Scheduling and coordinating meetings, the attendees, agendas and paperwork needed, room bookings, and providing relevant support to the meetings where required taking notes for agreement and circulation and record keeping where required.
• Input and coordinate the referral process to the hospice and internal services.
• Maintaining confidential electronic records and handling sensitive information in line with GDPR.
• Manage the flow of clinical and non-clinical documentation within the hospice.
• Supporting finance processes, stock management and day‑to‑day operational administration.
• Providing excellent customer service and resolving queries with professionalism and empathy.
• Contributing to service improvements and ensuring compliance with organisational policies and procedures.

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.

Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life‑limiting conditions. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in‑patient care and community living well services. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days' annual leave inclusive of bank holidays
• On‑site education support and study leave opportunities
• Option to access Bupa and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
• Employee Assistance Programme
• Death in Service