Patient Flow Navigator: Cross-Site NHS Role

Doncaster & Bassetlaw Teaching Hospitals NHS FT; Doncaster; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme

Generous holiday entitlement

Health & wellbeing support

NHS Car Lease scheme

Job summary

Doncaster & Bassetlaw Teaching Hospitals NHS FT is seeking a Patient Flow Co-ordinator to ensure smooth patient journeys from admission to discharge. The role covers days, evenings, weekends, and bank holidays on a 7-day rota with cross-site working between Doncaster Royal Infirmary and Bassetlaw Hospital.

You will support ward managers and matrons to optimise pathways, requiring good communication, computer literacy, and a compassionate approach to complex patient groups.

Qualifications

• GCSE English and Maths or equivalent.
• Recognised typing qualification.
• Experience in health environment preferred.
• Knowledge of electronic patient data systems.
• Knowledge of medical terminology.

Responsibilities

• Liaise with Emergency Department, Clinical Site and other Flow Co-ordinators to manage capacity.
• Ensure effective communication about capacity and early escalation.
• Support ward managers and matrons to manage patient pathways.
• Be flexible to cover cross-site working and shifts.
• Work with a multi-professional team and use own initiative.

Skills

Communication skills

Team player

Flexibility

Prioritise workload

Initiative

Pressure management

Education

GCSE English & Maths

Typing qualification

Tools

Computer literacy

Electronic patient data systems

Medical terminology knowledge

Job description

Doncaster & Bassetlaw Teaching Hospitals NHS FT is seeking a Patient Flow Co-ordinator to ensure smooth patient journeys from admission to discharge. The role covers days, evenings, weekends, and bank holidays on a 7-day rota with cross-site working between Doncaster Royal Infirmary and Bassetlaw Hospital.

You will support ward managers and matrons to optimise pathways, requiring good communication, computer literacy, and a compassionate approach to complex patient groups.