Patient Flow Coordinator

The Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 26,000 - 27,000; Full time

Job summary

The Dudley Group NHS Foundation Trust invites applications for a Band 3 Patient Flow Co-ordinator on a 5-month secondment. The role focuses on strengthening ward-based patient flow by coordinating admissions, transfers and discharges, in collaboration with the Nurse in Charge and multidisciplinary teams.

You will maintain real-time flow information, attend board rounds, liaise with ward teams, Diagnostics, transport and the Discharge Lounge, and escalate barriers to avoid delays, ultimately

Qualifications

• Previous NHS experience required.
• Experience of using Cerner computer system.
• GCSE English & Maths (or equivalent) Grade C or above.

Responsibilities

• Co-ordinate admissions, transfers and discharges.
• Maintain real-time patient flow information using Trust systems.
• Attend board rounds and progress agreed actions.
• Liaise with ward teams, diagnostics, transport, the Discharge Lounge and other departments to resolve delays.
• Support discharge planning and ensure timely communication across the multidisciplinary team.
• Escalate barriers to patient flow appropriately.

Skills

previous NHS Experience

Experience of using Cerner computer s

Education

GCSE English & Maths (or equivalent) Grade C or above.

Tools

IT Literate

Job description

Patient Flow Co-ordinator (Band 3) 5 month secondment We are seeking applications from motivated and organised individuals. This pilot has been designed to strengthen ward-based patient flow by providing dedicated support to the coordination of admissions, transfers and discharges. Working alongside the Nurse in Charge and the multidisciplinary team, the successful post holder will play a key role in ensuring patient flow is proactively managed throughout the day, helping to reduce delays and improve the patient experience. The role will include:

• Supporting the coordination of admissions, transfers and discharges.
• Maintaining accurate real-time patient flow information using Trust systems.
• Attending board rounds and proactively progressing agreed actions.
• Liaising with ward teams, diagnostics, transport, the Discharge Lounge and other departments to resolve delays.
• Supporting discharge planning and ensuring timely communication across the multidisciplinary team.
• Escalating barriers to patient flow appropriately.

Job summary

Patient Flow Co-ordinator (Band 3) 5 month secondment We are seeking applications from motivated and organised individuals. This pilot has been designed to strengthen ward-based patient flow by providing dedicated support to the coordination of admissions, transfers and discharges. Working alongside the Nurse in Charge and the multidisciplinary team, the successful post holder will play a key role in ensuring patient flow is proactively managed throughout the day, helping to reduce delays and improve the patient experience. The role will include:

• Supporting the coordination of admissions, transfers and discharges.
• Maintaining accurate real-time patient flow information using Trust systems.
• Attending board rounds and proactively progressing agreed actions.
• Liaising with ward teams, diagnostics, transport, the Discharge Lounge and other departments to resolve delays.
• Supporting discharge planning and ensuring timely communication across the multidisciplinary team.
• Escalating barriers to patient flow appropriately.

We are looking for individuals who:

• Have excellent communication and organisational skills.
• Are able to prioritise and work effectively in a fast-paced environment.
• Enjoy working collaboratively within multidisciplinary teams.
• Are proactive, motivated and able to use their own initiative.
• Have good IT skills and attention to detail.
• Are passionate about improving patient flow and the patient experience.

Main duties of the job

• Supporting the coordination of admissions, transfers and discharges.
• Maintaining accurate real-time patient flow information using Trust systems.
• Attending board rounds and proactively progressing agreed actions.
• Liaising with ward teams, diagnostics, transport, the Discharge Lounge and other departments to resolve delays.
• Supporting discharge planning and ensuring timely communication across the multidisciplinary team.
• Escalating barriers to patient flow appropriately.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Experience

Essential

• previous NHS Experience
• Experience of using Cerner computer system

Qualifications

Essential

• GCSE English & Maths (or equivalent) Grade C or above.

Desirable

• IT Literate

Knowledge

Essential

• Understanding of and adherence to confidential nature of the work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Russells Hall Hospital

Dudley

DY12HQ

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

£25,760 to £27,476 a yearPro Rata Per Annum