Patient Flow Co-ordinator

Bristol NHS Foundation Trust; West of England; In loco; GBP 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Bristol NHS Foundation Trust is seeking a proactive Patient Flow Co-ordinator to support the Acute Medical Unit at Southmead Hospital. You will work closely with the Nurse in charge and Consultant to ensure smooth operations, interfacing with site teams and external NHS partners to deliver timely information for decision making.

The role requires IT proficiency (Word/Excel) and the ability to manage data across busy environments, with a focus on accuracy and efficiency in reporting and

Competenze

• GCSE level or equivalent experience.
• Excellent Microsoft Excel & Word skills.
• Ability to interpret and develop Excel databases.

Mansioni

• Coordinate data for the operational running of the Acute Medical Unit.
• Provide timely information for internal and external sharing to inform decision making.
• Collaborate with Nurse in charge, Consultant in charge and site/divisional teams to ensure smooth operations.

Conoscenze

PAS/ICE/FLOW/Lorenzo

Excel

Word

Excellent communication

Numeracy

Time management

Conflict resolution

Interpreting data

Formazione

GCSE level or equivalent experience

Strumenti

PAS

ICE

FLOW®

Lorenzo

Descrizione del lavoro

Education/Training/Qualifications

Essential criteria

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job Overview

A new, exciting opportunity is available working in the Acute Medical Unit at Southmead Hospital. We are looking for an enthusiastic, confident, reliable and competent individual who wishes to work in a very busy, yet rewarding role based in the centre of our Acute Medical Unit.

The successful candidate will work collaboratively with the Nurse in charge and Consultant in charge of the Acute Medical Unit to facilitate the smooth operational running of the department, interfacing with the site team, Divisions, Trust wide and external NHS teams to achieve this.

Main duties of the job

The Patient Flow Co-ordinator will be responsible for collating and organising all data pertinent to the operational running of the department inclusive of ensuring the accurate and timely provision of information to be shared internally and externally and therefore informing decision making.

The successful candidate will have previously developed IT skills inc. proficiency in Word, Excel, and excellent communication skills and will be familiar with the operational demands and performance metrics that the Acute Medical Unit report against.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed Job Description And Main Responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person specification

Education/Training/Qualifications

Essential criteria

• GCSE level or equivalent experience

Work Experience

Essential criteria

• IT Systems – PAS, ICE, FLOW ®, Lorenzo
• Microsoft Excel, Word & Information Databases
• Working with multi-disciplinary teams
• Working in a busy and demanding environment

Knowledge/Skills/Abilities

Essential criteria

• Excellent Microsoft Excel & Word skills
• Able to interpret and develop Excel databases
• Excellent numeracy skills
• Excellent time management skills
• Conflict resolution & Problem solving
• Good verbal and written communication skills

Desirable criteria

• Minute Taking skills / Short Hand

Personal Qualities/Special Circumstances

Essential criteria

• A ‘can-do’ and proactive attitude
• Resilient
• Able to apply tack and diplomacy in the working environment
• Able to work against tight timescales under pressure.

Other

Essential criteria

• Able to work flexibly across days and potentially into late evenings.

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Important

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date.

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.