Receptionist

Hawthorn Medical Centre; United Kingdom; Remote; GBP 22,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme

20 days holiday plus bank holidays

Job summary

Hawthorn Medical Centre is seeking a Receptionist to join our busy, friendly reception team. This permanent, full-time role runs Monday to Friday, with core hours from 08:00 to 20:00 to cover shifts across our sites.

The successful candidate will have proven experience in a customer-facing role, strong IT literacy, and excellent communication and organisational skills, with a flexible, discreet approach and a commitment to patient confidentiality.

Qualifications

• Proven experience in a customer facing role.
• Excellent customer service, communication and organisational skills are required.
• A good standard of IT literacy and attention to detail.

Responsibilities

• Handle high volume of patient enquiries in person, on the phone and electronically.
• Work across multiple Practice sites as needed.
• Maintain confidentiality and a discreet approach in all interactions.

Skills

Customer service

Communication

Organisational skills

IT literacy

Confidentiality

Flexibility

Job description

We are a large, forward thinking practice providing high quality care. We are seeking a Receptionist to join our friendly and motivated reception team.

If you enjoy working in a busy, caring environment and have proven experience in a customer facing role, you may be the person we are looking for to join our fantastic team of clinical and non-clinical staff.

Excellent customer service, communication and organisational skills are required. The reception team handle a high volume of patient enquiries, both in person, on the phone and electronically. Confidentiality is key to the role which requires honesty, discretion, and a flexible and adaptable approach. You will be required to work across our Practice sites.

A good standard of IT literacy is required together with attention to detail.

Experience of working in a health care setting is desirable but not essential as you will have a full induction programme and on-going training provided.

It is a permanent, full time role working Monday to Friday.

Benefits include:

• Membership to the NHS Pension Scheme


• 20 days holiday plus bank holidays

£24,852.66 per annum/37.5 hours a week. Immediate start available.

Core hours are from 08.00 am to 08.00 pm, so as a team flexibility is required to cover these shifts.

Closing date is Friday 28th August 2026. Previous applicants need not apply.