Patient Experience & Complaints Liaison

Lewisham & Greenwich NHS Trust

City of Westminster

On-site

GBP 25,000 - 32,000

Full time

5 days ago
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Job summary

Lewisham & Greenwich NHS Trust is seeking a dedicated post holder to respond to compliments and concerns (PALS) across our services. You will coordinate empathetic, timely case management in partnership with clinical and non-clinical colleagues across the Trust, ensuring patient and carer needs are addressed with sensitivity.

You will also support regulatory and organisational requirements throughout the process.

Job description

Lewisham & Greenwich NHS Trust is seeking a dedicated post holder to respond to compliments and concerns (PALS) across our services. You will coordinate empathetic, timely case management in partnership with clinical and non-clinical colleagues across the Trust, ensuring patient and carer needs are addressed with sensitivity.

You will also support regulatory and organisational requirements throughout the process.

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