Patient Experience & Clinic Flow Coordinator

Moorfields Eye Hospital NHS Foundation Trust; City of Westminster; Vor Ort; GBP 32.000 - 33.000; Vollzeit

Benefits dieser Stelle

NHS Pension

HCAS included

Counselling support

Career-long learning

Excellent transport connections

Discount schemes

Free Pilates classes

Full training and development

Zusammenfassung

Moorfields Eye Hospital NHS Foundation Trust is seeking an Outpatient Clinic Coordinator (Band 3) to support busy outpatient services. The role focuses on delivering high-quality administrative support, coordinating appointment flow, and maintaining excellent patient communication within an NHS environment.

The successful candidate will be able to manage multiple priorities, work flexibly, and build positive relationships with patients and staff, contributing to a positive patient experience.

Qualifikationen

• Excellent customer service and communication skills.
• Strong organisational abilities and attention to detail.
• Ability to manage multiple priorities simultaneously.
• Flexible and adaptable approach to work.

Aufgaben

• Provide high-quality administrative support to the outpatient clinic.
• Coordinate clinic activities and appointments to ensure smooth patient flow.
• Communicate confidently with patients, colleagues and stakeholders.
• Support on-site processes and contribute to delivering excellent patient care.

Kenntnisse

Customer service

Communication skills

Organisational skills

Multitasking

Teamwork/independence

Jobbeschreibung

Moorfields Eye Hospital NHS Foundation Trust is seeking an Outpatient Clinic Coordinator (Band 3) to support busy outpatient services. The role focuses on delivering high-quality administrative support, coordinating appointment flow, and maintaining excellent patient communication within an NHS environment.

The successful candidate will be able to manage multiple priorities, work flexibly, and build positive relationships with patients and staff, contributing to a positive patient experience.