Outpatient Clinic Coordinator

Moorfields Eye Hospital NHS Foundation Trust; Bedford; On-site; GBP 21,000 - 29,000; Full time

Job summary

Moorfields Eye Hospital NHS Foundation Trust invites applications for the permanent post of Outpatient Clinic Co-ordinator based at Moorfields Eye Clinic Bedford. The role covers coordination for Moorfields North and a designated service, acting as the main point of contact for patients and staff with administrative responsibilities.

You will ensure patients receive clear information about their care pathways, and that appointments and pathways are managed smoothly across sites.

Responsibilities

• Provide a responsive service for Moorfields North and a designated service or group of consultants.
• Be the primary point of contact for patients and staff for any administrative issues.
• Ensure patients receive clear information about their pathways and that their pathway is managed smoothly and efficiently.
• Work closely with responsible surgeons and lead nurses to ensure appointments are booked appropriately.

Job description

YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people's sight matters-and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it's pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we're united by one mission-delivering world-class eye health, sustainably and at scale.

And we're just getting started.

From 2027, we'll move to our brand-new Oriel site in St Pancras, Camden-a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job overview

We are looking to recruit a clinic co-ordination/receptionist

To provide an effective service for Moorfields North and a designated service or group of consultants and be the primary point of contact for patients and staff for any administrative issues.

To ensure that patients are given clear information regarding their pathways, and arrangements and that their pathway is managed smoothly and efficiently.

Work closely with the responsible surgeons, lead nurses to ensure that appointments are appropriately booked.

Moorfields Eye Hospital invites applications for the permanent post of Outpatient Clinic Co-ordinator based at Moorfields Eye Clinic Bedford.

This post will also require work between the 2 sites in Bedford for