Patient Experience Advocate

Derbyshire Healthcare NHS Foundation Trust

East Midlands

On-site

GBP 26,000 - 34,000

Full time

5 days ago
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Benefits offered by this job

Flexible working
Annual leave
Appraisal & training
NHS pension
Family leave
Discounts & benefits
Pay progression
Employee assistance
Employee networks
Wellbeing programs
Learning & development

Job summary

Derbyshire Healthcare NHS Foundation Trust is seeking a dedicated individual to join the Patient Experience Team to support service users and carers with feedback, enquiries, concerns, complaints and compliments.

You will work within a busy, compassionate team to respond to feedback in line with Trust procedures, promote accessibility of the service, and signpost where needed, ensuring an effective, responsive experience across all Trust services in Derbyshire.

Job description

Derbyshire Healthcare NHS Foundation Trust is seeking a dedicated individual to join the Patient Experience Team to support service users and carers with feedback, enquiries, concerns, complaints and compliments.

You will work within a busy, compassionate team to respond to feedback in line with Trust procedures, promote accessibility of the service, and signpost where needed, ensuring an effective, responsive experience across all Trust services in Derbyshire.

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