Patient Concierge & Front Desk Specialist

002 Sea Mar Community Health Center; England; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

EAP (Employee Assistance Program)

Paid-time-off starting at 24 days per年

10 paid Holidays

401(k)/Retirement options

Job summary

Sea Mar Community Health Centers seeks a Front Desk Receptionist to greet patients, answer calls, and schedule appointments, ensuring smooth clinic flow. You will register demographics and help patients with forms while supporting back-office staff.

We value strong communication, organization, and customer service; bilingual English/Spanish is preferred, and prior front office experience is a plus. Competitive benefits offered.

Qualifications

• High School Diploma or GED required.
• Prior medical or dental front office experience preferred.
• Bilingual English/Spanish preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.
• Fast-paced clinic environment with frequent patient interaction.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Register patients and enter demographic information.
• Collect patient payments and maintain records.
• Assist patients with forms, services, and referrals.
• Support back-office staff to address clinical quality measure gaps.
• Maintain a clean, organized front desk and waiting areas.

Skills

Bilingual EN/ES

Phone system

Customer service

Front desk

Medical office

Education

High School Diploma or GED

Job description

Sea Mar Community Health Centers seeks a Front Desk Receptionist to greet patients, answer calls, and schedule appointments, ensuring smooth clinic flow. You will register demographics and help patients with forms while supporting back-office staff.

We value strong communication, organization, and customer service; bilingual English/Spanish is preferred, and prior front office experience is a plus. Competitive benefits offered.