Patient Co-ordinator — Start a Meaningful GP Career

Menlo Park; Weston-super-Mare; On-site; GBP 11,000 - 15,000; Part time

Job summary

Progressive GP Group of Practices is seeking a Patient Co-ordinator at St Georges, Weston-Super-Mare. You will be the first friendly voice patients hear, guiding them to the right service with empathy and clear information.

No healthcare experience is required as full training on systems and processes will be provided. The role offers Tuesday to Friday shifts with a 25.5-hour weekly pattern and a supportive team focused on excellent patient service.

Qualifications

• GCSE English and Maths (or equivalent experience).
• Experience in a customer-facing role.
• Strong communication skills.
• Commitment to delivering excellent service.

Responsibilities

• Be the first point of contact for patients and their families.
• Guide patients to access the right healthcare professional or service.
• Support and reassure patients with empathy and clear communication.
• Use computers, email and Microsoft Office to manage tasks and information.
• Maintain organisation and professionalism in a busy GP practice environment.

Skills

Strong communication skills

Customer-facing experience

Phone communication

Multi-tasking

Calm under pressure

Education

GCSE English and Maths (or equivalent experience)

Tools

Microsoft Office

Job description

Progressive GP Group of Practices is seeking a Patient Co-ordinator at St Georges, Weston-Super-Mare. You will be the first friendly voice patients hear, guiding them to the right service with empathy and clear information.

No healthcare experience is required as full training on systems and processes will be provided. The role offers Tuesday to Friday shifts with a 25.5-hour weekly pattern and a supportive team focused on excellent patient service.