Patient Catering Assistant - Full Time

Adecco; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare facility in Swindon is looking for a passionate Ward Host to provide exceptional food and beverage services to patients. The position involves meal ordering, service, and ensuring dietary compliance in a supportive environment. Ideal candidates will have strong communication skills and a desire to assist others. This role is full-time with a temp-to-perm contract and offers the chance to make a tangible difference in patients' experiences.

Benefits

Opportunities for personal and professional growth

Vibrant and inclusive work environment

Qualifications

• Must have a cheerful disposition and genuine desire to help others.
• Ability to connect with patients from all backgrounds.
• Understanding food hygiene and safety standards essential.

Responsibilities

• Utilise digital tablet systems for patient meal orders.
• Prepare and serve meals according to ward schedules.
• Conduct hydration rounds to ensure patients stay hydrated.
• Follow food hygiene and safety protocols.

Skills

Excellent communication skills

Understanding of food hygiene and safety standards

Ability to work efficiently in a fast-paced environment

Cheerful disposition

Education

Level 2 Food Hygiene/Catering certificate

Job description

Join Our Team as a Ward Host at Great Western!

Are you passionate about providing high-quality, compassionate service in a healthcare setting? Do you want to make a positive impact on patients' experiences during their stay? If so, we have an exciting opportunity for you!

Position: Ward Host
Location: Great Western Hospital, Swindon
Contract Type: Temp to Perm
Contract Length: 3 months (Ongoing)
Working Pattern: Full Time - 7:30 - 19:30 (4 on 4 off)

Start Date: ASAP - August 2025

As a Ward Host, you will play a crucial role in delivering exceptional food and beverage services to patients across our hospital wards. Your warm and friendly demeanour will contribute to creating a supportive environment for those who need it most.

Key Responsibilities:

Meal Ordering & Dietary Compliance:

• utilise our Trust-provided digital tablet systems to take and submit patient meal orders.
• Understand and interpret dietary needs, including allergies and cultural requirements.
• Ensure correct meal allocations by navigating dietary flags and restrictions.
• Provide assistance to patients in selecting suitable meals.

Meal & Beverage Service:

• Prepare and serve lunch and supper meals according to the ward's schedule.
• Conduct a minimum of five hydration rounds per shift to ensure all patients stay hydrated.
• Maintain a clean and organised food trolley and ward pantry area.
• Serve meals attractively and at the correct temperatures, adhering to dietary safety.

Hygiene, Safety, and Compliance:

• Follow food hygiene and safety protocols diligently, including PPE use and cleaning procedures.
• Keep accurate records of food temperatures and service times.
• Understand and apply HACCP and COSHH principles in your daily duties.
• Report any food safety or hygiene concerns to your supervisor immediately.

Communication & Patient Interaction:

• Communicate effectively and compassionately with all patients, including those who may have difficulties.
• Liaise with clinical staff to clarify dietary needs and ensure alignment with care plans.
• Maintain confidentiality and professionalism at all times.

What We Offer:

• A vibrant and inclusive work environment where your contributions matter.
• Opportunities for personal and professional growth within public services.
• The chance to make a tangible difference in patients' lives by ensuring their dining experience is pleasant and compliant with their needs.

Who We're Looking For:

• Level 2 Food Hygiene/Catering certificate desirable.
• Someone with a cheerful disposition and a genuine desire to help others.
• Excellent communication skills, with the ability to connect with patients from all backgrounds.
• An understanding of food hygiene and safety standards.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Ready to Apply?
If you're excited to be a part of a dedicated team that prioritises patient care and well-being, we want to hear from you! Join us in making a difference every day.

Apply now to become a valued Ward Host at Great Western! Together, let's create a warm and supportive atmosphere for our patients.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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