Patient Booking Coordinator - 5-Month Secondment (NHS)

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 23,000 - 25,000; Full time

Job summary

An exciting opportunity has arisen to join the Patient Booking Department at Betsi Cadwaladr University Health Board as part of a programme to reduce waiting times and improve access to healthcare services for people of North Wales. We are seeking enthusiastic individuals to fill 6 vacancies across the Health Board: 2 in the Central Area (Bodelwyddan or Abergele) and 4 at Wrexham Maelor Hospital.

This is a fixed term/secondment until 31 March 2027, with NHS experience and excellent patient

Qualifications

• Good standard of education GCSE maths English A-C.
• NVQ3 or equivalent or knowledge or experience working in a busy office environment.
• I.T knowledge Microsoft packages.

Responsibilities

• Booking a range of outpatient clinic appointments, pre-operative appointments and theatre procedures.
• Managing appointment bookings and supporting services to reduce waiting times.
• Attend to patients and ensure accurate data entry in the appointment system.

Skills

Call centre experience

Excellent communication

Teamwork

Education

GCSE maths English

NVQ3 or equivalent

IT knowledge

Tools

Microsoft Office

Job description

An exciting opportunity has arisen to join the Patient Booking Department at Betsi Cadwaladr University Health Board as part of a programme to reduce waiting times and improve access to healthcare services for people of North Wales. We are seeking enthusiastic individuals to fill 6 vacancies across the Health Board: 2 in the Central Area (Bodelwyddan or Abergele) and 4 at Wrexham Maelor Hospital.

This is a fixed term/secondment until 31 March 2027, with NHS experience and excellent patient