Patient Adminstrator (Bank) - Circle Health Group

Circle Health Group; Nottingham; On-site; GBP 14,536 - 20,702; Part time

Job summary

The Park Hospital in Nottingham, part of Circle Health Group, is hiring a Bank Patient Administrator. The role involves supporting the patient administration team on an as-needed basis, covering busy periods and staff leave across the patient journey.

Key duties include handling queries, mail, bookings, and health and safety compliance while providing efficient, courteous service to patients, visitors, consultants and staff.

Qualifications

• GCSE Maths and English at A-C or equivalent.
• Proficient PC skills and use of standard software and systems.
• Basic financial awareness.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Contribute to smooth patient administrative processes across the patient journey.
• Follow Circle Health Group best practice process maps for a standard service.
• Handle patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain Health and Safety knowledge and enforce required measures.
• Complete mandatory training relevant to the role.

Skills

Maths English GCSE

PC literacy

Financial awareness

Private healthcare admin experience

Education

GCSE Maths & English (A-C)

Job description

Patient Administrator (Bank)

The Park Hospital
Bank Shifts
Salary: Up to £12.79 per hour (depending on level of experience, training and qualification).

The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department. This is a bank role working on an “as and when required” basis. You will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensure appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy