Patient Administrator - Circle Health Group

Circle Health Group; Nottingham; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

Holiday entitlement

Private pension

Private healthcare

Friends & family discounts

Family friendly policies

Life insurance

Staff discounts & rewards

Wellbeing resources

Employee recognition

Training & development

Job summary

The Park Hospital in Nottingham, part of Circle Health Group, is hiring a Part-time Patient Administrator working 22.5 hours per week across 07:00–15:00, 11:00–19:00, or 14:00–20:30 shifts. You’ll support the patient journey, handle inquiries, mail and admin tasks, and maintain health and safety standards in a busy private hospital setting.

Eligible candidates will have Maths/English GCSEs, good PC skills, basic financial awareness, and prior private healthcare admin experience is a plus.

Qualifications

• GCSE Maths and English at A–C or equivalent.
• Proficient in using a PC and hospital software/systems.
• Basic financial awareness.
• Previous administration experience in private healthcare is advantageous.

Responsibilities

• Contribute to the smooth running of the patient administrative process through the patient journey.
• Follow Circle Health Group best practice process maps to provide a professional, standard service.
• Handle all patient enquiries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Maintain Health and Safety knowledge and implement relevant measures.
• Complete mandatory training as required.

Skills

GCSE Maths/English

PC literacy

Financial awareness

Private healthcare admin experience

Tools

Software and systems

Job description

The Park Hospital

22.5 Hours & Permanent

Salary: £24,947.00 FTE per year

Overview

Patient Administrator

The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a part time role for 22.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Shift Patterns For This Role Include

• 07:00 - 15:00
• 11:00 - 19:00
• 14:00 - 20:30

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosoph