Patient Administrator (Bank) - Circle Health Group

Circle Health Group Limited; Carmarthen; On-site; GBP 15,000 - 22,000; Part time

Job summary

Circle Health Group Limited is seeking a Patient Administrator (Bank) at Werndale Hospital in Carmarthen to support the Administration team on a flexible, as-and-when-required basis. You will assist with patient bookings, mail handling and queries, aligning with health and safety standards and group procedures.

The role is a bank position offering shifts as needed across busy periods, with salary up to £13.63 per hour depending on experience and qualifications.

Qualifications

• Maths and English GCSE at A-C or equivalent
• Proficient with PC and standard software/systems
• Basic financial awareness
• Previous admin experience in private healthcare is beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey
• Follow Circle Health Group best practice process maps to provide a professional service
• Handle all patient queries efficiently and professionally
• Manage incoming and outgoing mail
• Approve electronic bookings and update bookings via email
• Maintain knowledge of Health and Safety at Work Act and ensure safety measures
• Complete all relevant mandatory training

Skills

Maths GCSE

English GCSE

PC proficiency

Financial awareness

Job description

Patient Administrator (Bank)

Werndale Hospital
Bank Shifts
Salary: Up to £13.63 per hour (depending on level of experience, training and qualification)

Overview

Patient Administrator (Bank)
Werndale Hospital
Bank Shifts
Salary: Up to £13.63 per hour (depending on level of experience, training and qualification)

Werndale Hospital in Carmarthen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy