Patient Administrator - Pathology (Bank)

Circle Health Group Limited; Carmarthen; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Private medical cover

Flexible working hours

Wellbeing support and career dev

Job summary

Circle Health Group Limited is seeking a Patient Administrator for the Pathology department at Werndale Hospital (Bank Shifts). The role is bank-based and requires you to cover staffing during busy periods and staff leave on an as-and-when-required basis.

You will handle patient administration across the patient journey, manage mail, bookings, and queries, and ensure adherence to health and safety requirements. Prior private healthcare admin experience is a plus.

Qualifications

• Maths and English GCSE at grades A–C or equivalent
• Proficient in using a PC and office software
• Basic financial awareness and numeracy skills

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a professional service to patients, visitors, consultants and staff.
• Handle patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure safety for patients, visitors and staff.

Skills

Maths GCSE

English GCSE

PC proficiency

Financial awareness

Healthcare admin experience

Education

Maths & English GCSE (A-C)

Tools

Office software

Job description

Patient Administrator - Pathology (Bank) Werndale Hospital Bank Shifts Salary: Up to £14.75 per hour (depending on level of experience, training and qualification)

Werndale Hospital in Carmarthen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Pathology department. This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Requirements

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate. “Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy" At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world-class consultants, cutting edge facilities, and care without the wait. Your health, your choice – we make it happen. We’re also passionate about out people.

• private medical cover
• flexible working hours
• wellbeing support and career development opportunities

Being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive. Together, we’re shaping the future of healthcare