Patient Administrator (Bank) - Circle Health Group

Circle Health Group; Bedford; Sur place; GBP 17 000 - 25 000; Plein temps

Résumé du poste

Circle Integrated Care in Bedford is seeking a Patient Administrator to join on a bank basis. The role supports the patient journey, handles bookings and queries, and covers shifts as needed.

This bank position offers flexibility to supplement staffing during busy periods, with an hourly rate up to £15.35 depending on experience and qualifications. Prior private healthcare administration experience is beneficial.

Qualifications

• GCSE Maths and English at A–C (or equivalent) required.
• Proficient PC skills and familiarity with standard software systems.
• Basic financial awareness and numerical competency.
• Experience in private healthcare administration is advantageous.

Responsabilités

• Support smooth patient administration throughout the patient journey.
• Follow Circle Health Group best practice maps to provide a consistent service to patients, visitors, consultants and staff.
• Handle patient queries promptly and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and act to protect patients, staff, visitors and contractors.
• Complete mandatory training as required.

Connaissances

PC literacy

Basic financial awareness

Formation

GCSE Maths and English (A-C) or equivalent

Description du poste

Patient Administrator (Bank)

Circle Integrated Care - Bedford

Bank Shifts

Salary: Up to £15.35 per hour (depending on level of experience, training and qualification)

Overview

Patient Administrator (Bank)

Circle Integrated Care - Bedford

Bank Shifts

Salary: Up to £15.35 per hour (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy”