Patient Administrator (Bank)

Circle Health Group; Rochdale; On-site; GBP 17,000 - 21,000; Full time

Job summary

The Highfield Hospital in Rochdale, part of Circle Health Group, is recruiting a Patient Administrator (Imaging) on a bank basis. The role covers administrative tasks across the patient journey within the Imaging department and involves covering busy periods and staff leave.

Applicants should have Maths and English GCSEs (A-C) or equivalent, PC proficiency, and prior admin experience in private healthcare is beneficial. Salary is hourly with opportunities to support the imaging team as required.

Qualifications

• Maths and English GCSE at A-C or equivalent.
• Proficient in PC usage and common office software.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide an efficient, professional service to patients, visitors, consultants and staff.
• Handle all patient queries promptly and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain Health and Safety knowledge and act on AH&W requirements.

Skills

PC proficiency

Education

Maths GCSE (A-C) or equivalent

English GCSE (A-C) or equivalent

Job description

Patient Administrator - Imaging (Bank)

The Highfield Hospital

Bank Shifts

Salary: £12.71 per hour

The Highfield Hospital has recently been awarded OUTSTANDING by the CQC.

The Highfield Hospital in Rochdale is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theImagingdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.