Patient Administrator (Bank)

Circle Health Group; Northwich; On-site; GBP 15,000 - 21,000; Part time

Job summary

Circle Cheshire Clinic in Northwich is seeking a Patient Administrator (Bank) to support the administration team on a flexible bank basis. You will assist with the smooth running of the patient journey, handle bookings, mail and queries, and ensure compliance with health and safety and company processes.

This role is offered on an as-and-when-required basis to cover busy periods and staff absences, with a competitive hourly rate and opportunities to develop within Circle Health Group.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, staff and contractors.
• You comply with all relevant mandatory training.

Job description

Patient Administrator (Bank)
Circle Cheshire Clinic
Bank Shifts
Salary: Up to £13.00 per hour (depending on level of experience, training and qualification)

Circle Cheshire Clinic in Northwichis part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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