Patient Administration Specialist - Healthcare Admin

The Princess Margaret Hospital; Windsor; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement

Private pension

Private healthcare

Family discounts

Maternity/paternity pay

Life insurance

Staff wellbeing

Employee recognition

Training & development

Job summary

The Princess Margaret Hospital in Windsor is seeking a Patient Administrator to join the administration department on a full-time basis (37.5 hours per week). The role requires covering a flexible shift pattern and contributing to the patient journey.

You will handle enquiries, bookings, mail, and basic financial tasks, working within Circle Health Group’s standards to provide a professional service to patients, visitors, consultants and staff.

Qualifications

• GCSE Maths and English at grades A–C (or equivalent).
• Proficient with PCs and standard software systems.
• Basic financial awareness for administrative tasks.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Support the smooth running of the patient administrative process.
• Follow Circle Health Group best practice process maps.
• Handle patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings.
• Maintain Health and Safety knowledge and compliance.

Skills

PC proficiency

Financial awareness

Private healthcare exp

Education

GCSE Maths & English (A-C)

Job description

The Princess Margaret Hospital in Windsor is seeking a Patient Administrator to join the administration department on a full-time basis (37.5 hours per week). The role requires covering a flexible shift pattern and contributing to the patient journey.

You will handle enquiries, bookings, mail, and basic financial tasks, working within Circle Health Group’s standards to provide a professional service to patients, visitors, consultants and staff.