Patient Administrator – Flexible Hours + Private Healthcare

Circle Health Group Limited; Harrogate; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday per year + bank

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Wellbeing resources

Staff development opportunities

Job summary

The Duchy Hospital is seeking a Patient Administrator to join the Administration team on a full-time basis. You will cover a 37.5-hour week with a flexible shift pattern, supporting the patient journey from arrival to departure.

Role involves handling bookings, queries and mail, while following best practices and health and safety guidelines. Training and development opportunities are provided within Circle Health Group.

Qualifications

• GCSE Maths and English at grade A–C or equivalent.
• Proficient PC user with familiarity of software and systems.
• Basic financial awareness.
• Private healthcare administration experience is advantageous.

Responsibilities

• Support the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure safety measures.
• Complete mandatory training as required.

Skills

Maths & English GCSE A-C

PC proficiency

Basic financial awareness

Administration experience beneficial

Education

Maths and English GCSE A-C or equivalent

Job description

The Duchy Hospital is seeking a Patient Administrator to join the Administration team on a full-time basis. You will cover a 37.5-hour week with a flexible shift pattern, supporting the patient journey from arrival to departure.

Role involves handling bookings, queries and mail, while following best practices and health and safety guidelines. Training and development opportunities are provided within Circle Health Group.