Patient Administrator

Circle Health Group Limited – Monthly; Clewer Village; Presencial; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holidays + bank holidays

Private Pension

Private Healthcare

Staff discounts

Wellbeing resources

Descripción de la vacante

Circle Health Group is recruiting a Patient Administrator at Princess Margaret Hospital in Windsor. The role is 37.5 hours per week on a permanent basis, with a flexible shift pattern and an annual salary up to £24,947 depending on experience and qualifications.

Join a team in the administration department within a leading private healthcare provider in the UK, offering extensive benefits and a commitment to wellbeing and development.

Formación

• Must have Maths and English GCSEs (A-C) or equivalent.
• Proficient in using PCs and hospital software systems.
• Experience in administration in a private healthcare environment is beneficial.

Responsabilidades

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide efficient service to patients, visitors, consultants and staff.
• Handle all patient queries promptly and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain Health and Safety knowledge and ensure appropriate measures are followed.

Conocimientos

PC proficiency

Basic financial awareness

Educación

Maths GCSE A-C or equivalent

English GCSE A-C or equivalent

Descripción del empleo

Patient Administrator

Princess Margaret Hospital

37.5 Hours & Permanent

Salary: Up to £24,947.00 per year (depending on level of experience, training and qualification)

The Princess Margaret Hospital in Windsor is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the administration department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy