Patient Administrator

Circle Health Group Limited; Windsor; Presencial; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + bank holidays

Private Healthcare Scheme

Family friendly policies

Descripción de la vacante

Circle Health Group in Windsor is seeking a Patient Administrator to join the administration team at Princess Margaret Hospital. This full-time role offers 37.5 hours per week on a permanent basis with a salary up to £24,947 per year, depending on experience and qualifications.

The successful candidate will support the patient journey and ensure efficient service delivery across the hospital. The role requires strong IT skills and experience in private healthcare administration.

Formación

• GCSE Maths and English at grades A-C or equivalent.
• Proficient with a PC, including health care software and systems.
• Experience in private healthcare administration preferred.

Responsabilidades

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Respond to patient queries promptly and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and apply it for patients, relatives, visitors, staff and contractors.

Descripción del empleo

Patient Administrator
Princess Margaret Hospital
37.5 Hours & Permanent
Salary: Up to £24,947.00 per year (depends on level of experience, training and qualification)

The Princess Margaret Hospital in Windsor is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theadministration department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non‑contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

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