Patient Administrator — Flexible, Permanent Healthcare Role

Circle Health Group; Windsor; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday per year + bank

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub with discounts

Wellbeing resources

Employee recognition programmes

Industry leading training and dev

Job summary

Circle Health Group’s Princess Margaret Hospital in Windsor is seeking a Patient Administrator to join the administration team. This full-time position is 37.5 hours per week with a flexible shift pattern, offering a salary up to £24,947 per year depending on experience and qualifications.

Key duties include supporting the patient journey, ensuring standard processes are followed, handling queries, mail management, booking approvals, and health and safety compliance.

Qualifications

• GCSE Maths and English at A-C or equivalent
• Proficient with a PC and software systems
• Basic financial awareness
• Prior admin experience in a private healthcare environment is beneficial

Responsibilities

• Support the patient administration process across the patient journey.
• Follow Circle Health Group best practice process maps to ensure efficient, professional service.
• Handle all patient queries promptly and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings via email.
• Maintain Health and Safety knowledge and implement appropriate measures.

Skills

PC literacy

Attention to detail

Customer service mindset

Education

GCSE Maths & English A-C

Job description

Circle Health Group’s Princess Margaret Hospital in Windsor is seeking a Patient Administrator to join the administration team. This full-time position is 37.5 hours per week with a flexible shift pattern, offering a salary up to £24,947 per year depending on experience and qualifications.

Key duties include supporting the patient journey, ensuring standard processes are followed, handling queries, mail management, booking approvals, and health and safety compliance.