Patient Admin & Front Desk Specialist

Circle Health Group; Bedford; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday per year + bank hols (

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies incl. Matern.

Non-contributory life insurance

Staff engagement hub with discounts

Job summary

Circle Integrated Care, part of Circle Health Group, is recruiting a Patient Administrator to support the administration department. The role involves managing patient journeys, bookings, mail handling, and ensuring smooth administrative processes across the patient pathway.

You will work full-time, 37.5 hours per week, with a flexible shift pattern. Applicants should have GCSEs in Maths and English, be proficient with PCs and healthcare admin systems, and bring private healthcare environment

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide an efficient, professional service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.

Skills

PC proficiency

GCSE Maths & English

Education

GCSE Maths & English A-C

Job description

Circle Integrated Care, part of Circle Health Group, is recruiting a Patient Administrator to support the administration department. The role involves managing patient journeys, bookings, mail handling, and ensuring smooth administrative processes across the patient pathway.

You will work full-time, 37.5 hours per week, with a flexible shift pattern. Applicants should have GCSEs in Maths and English, be proficient with PCs and healthcare admin systems, and bring private healthcare environment