Outpatients Admin - Flexible 37.5h, Permanent

Circle Health Group; Birmingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Private healthcare

Family discounts

Parental leave

Life insurance

Wellbeing resources

Training opportunities

Job summary

The Priory Hospital in Birmingham, part of Circle Health Group, is hiring a Patient Administrator for Outpatients. This full-time role (37.5 hours per week) supports the patient administrative process from start to finish and covers a flexible shift pattern.

You will ensure booking and correspondence are handled efficiently, enquiries are answered professionally, and you follow trusted Circle Health Group processes.

Qualifications

• Maths and English GCSE at A–C or equivalent.
• Proficient in using a PC and office software.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Support the patient administrative process throughout the patient journey.
• Follow Circle Health Group standard process maps for efficient service.
• Handle patient queries promptly and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings via email.
• Maintain Health and Safety knowledge and act on duties.
• Complete mandatory training as required.

Skills

PC proficiency

Administration experience

Education

GCSE Maths & English (A-C)

Job description

The Priory Hospital in Birmingham, part of Circle Health Group, is hiring a Patient Administrator for Outpatients. This full-time role (37.5 hours per week) supports the patient administrative process from start to finish and covers a flexible shift pattern.

You will ensure booking and correspondence are handled efficiently, enquiries are answered professionally, and you follow trusted Circle Health Group processes.